In 1994 Bilston-based laboratory chemical, equipment and consumables supplier Scientific & Chemical Supplies Limited began its successful partnership with CPiO Limited. In 1994 the company purchased hardware from CPiO quickly followed by its financial software, Chameleon 2000 in the year 1995.
CPiO has worked in partnership ever since, supporting Scientific & Chemical’s software and hardware and helping the business through various upgrades to its current Sage ERP and ecommerce solutions. CPiO staff joined several of Scientific & Chemical’s long-serving employees to celebrate the 25 year anniversary in successful partnership.
Speaking at the event, Philip Palser, Chief Technology Officer at Scientific & Chemical said, “Over these 25 years working with CPiO the business has completed six major ERP and CRM projects plus over twenty other projects and I’m pleased to say all projects went live on time and to budget.”
He continues, “But technology isn’t just about computers, hardware and software. It’s about people. It’s about encouraging people to look at new processes and new ways of working and challenging themselves. It’s about working with people to reduce the risk of failure. At CPiO it’s true to say that it is people who make IT work.
There are many, many Sage partners across the UK, yet we have maintained our relationship with CPiO. This is testament to the knowledge, proficiency and sincerity of everyone at CPiO. From our Account Manager to the Project Managers and support staff, it is always a pleasure to deal with CPiO.”
Andrew Watkinson, Managing Director, Leyla Blakeman, Customer Service Director, and Beverly Bottomley, Account Manager at CPiO joined the celebration.
Toasting the occasion, Andrew echoed Philip’s words, saying, “Although we have supported Scientific & Chemical’s IT systems for a quarter of a century, it has become more than just the support of technology. We strive to understand the business and its needs and work together as a team to deliver a seamless service that enables Scientific & Chemical to focus on the running of their day to day business. We are trusted partners and their success really matters to us.”
Leyla concluded by adding, “I signed the original contract with Philip and alongside the business appointments and communications I have developed a genuine friendship; it has been a pleasure working with Philip and all of the staff at Scientific & Chemical over the past 25 years. Here’s to many more years of success for both of our businesses and an ongoing partnership.”
Most recently CPiO has supported Scientific & Chemical Supplies in reaching mandatory compliance for HMRC’s Making Tax Digital (MTD) programme. Speaking of this upgrade Philip explains, “The new directive from HMRC stipulates we must submit our VAT digitally. In order to achieve this we need MTD compliant ERP software. The version of Sage we were running was not compliant and so CPiO assisted us in upgrading to the compatible service pack. As ever the process was well managed without disruption to business.”
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