Frequently Asked Questions

Sage Business Cloud is suite of cloud-based software solutions, designed to help businesses streamline their operations, reduce costs, increase efficiency, and make better decisions.

The platform is accessible from anywhere with an internet connection and offers real-time visibility into business performance, enabling businesses to stay on top of their finances, inventory, and sales.

Sage Business Cloud solutions can be delivered in a public hosting environment such as Microsoft Azure and Amazon Web Services (AWS)

Alternatively, you can select to work with a partner such as CPiO Cloud to privately host your Sage application

Sage Business Cloud has several security measures in place to protect user data, which includes; data encryption, access controls so that only authorised users can access data and features and, regular backups.

Like Sage Business Cloud, CPiO Cloud takes data security very seriously, and has invested in advanced technology to secure customer data, ranging from next generation firewalling, encryption and identity management, such as multifactor authentication.

Yes, you can add and reduce users in Sage Business Cloud. Sage Business Cloud allows you to manage users and their access to the system.

CPiO Cloud can be scaled up and down too. CPiO Cloud is designed to be flexible and scalable, allowing businesses to start with a basic plan and upgrade as their needs grow. You only pay for what you use.

Sage Business Cloud provides a backup and recovery service designed to protect your critical data in case of accidental deletion, data corruption, or other issues; by securely backing it up and providing efficient recovery options in the event of data loss or system failure. However, it’s worth noting that specific features, pricing, and availability may vary depending on the version or edition of Sage Business Cloud Backup and Recovery.

 In CPiO Cloud we work with you to create and set up your backup and recovery strategy. We operate a comprehensive backup strategy with nightly backups, off-site backups and long-term archiving in line with the Government’s Data Retention Policy. CPiO also has disaster recovery available as standard

Sage Business Cloud stores data in multiple data centers located in different regions around the world. The data centers are highly secure and meet industry standards for security and reliability.

However, if you select to work with a partner such as CPiO Cloud your data is delivered from our hosted site within the Vantage Data Facility in Newport, South Wales. Vantage is Europe’s largest Tier 3+ hyper scale data centre, and home to some of the world’s greatest companies including Microsoft and other major global public cloud providers

The simple answer is yes you can! There are various business applications and services that you can connect to.

However, as CPiO Cloud is a private single application it can be very flexible, and work with any third party to integrate other Sage products or third-party applications.

Public clouds use shared infrastructure, meaning you share the same hardware, storage, and network devices with other organisations or cloud tenants. You access services and manage your account using a web browser. Public cloud resources (like servers and storage) are owned and operated by a third-party cloud service provider and delivered over the internet. All hardware, software, and supporting infrastructure are owned and managed by the cloud provider. Sage Business Cloud is a Public Cloud hosted in Microsoft Azure or AWS depending on your solution.

Alternatively, if you choose to work with a Cloud partner like CPiO Cloud you are able to host your Sage applications privately and without many of the restrictions that come with Public Cloud. A Private Cloud is a dedicated single application resource, where the infrastructure and software deployed are exclusively dedicated and accessible by one business. A private cloud like CPiO Cloud can make it easier for an organisation to customise their Sage applications and resources to meet specific IT requirements.